🛡️ Safe & Responsible Betting

Play safely,
enjoy responsibly

ywkkr believes that entertainment should always be controlled and fair. Our responsible gaming tools and guidelines help keep you protected — because gaming is for enjoyment, not stress.

Our Responsible Gaming Commitment

At ywkkr, we believe that online betting and casino gaming should be a fully entertaining experience. Gambling or betting is not a source of income — it is purely a form of entertainment. That is why we are aware of and committed to the mental and financial wellbeing of each of our members. Our platform is for users aged 21+. On this page you can learn how to use our tools to keep gaming safe and enjoyable.

Our Protection Tools

Set Deposit Limits

You can set your own limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a waiting period applies if you want to increase it.

Session Time Limits

Set your own time limit on how long you play in one session. When the set time is up, you will be logged out automatically, keeping your gaming fair and controlled.

Self-Exclusion

If you feel you need a break, you can activate a temporary or long-term self-exclusion. During this time you will not be able to access the platform at all.

Bet Limit Controls

Decide in advance the maximum amount you will wager per session or within a set period. This limit protects you from overspending.

Breaks & Cooling-Off

If you want to take a break for a few days, set a cooling-off period — from one day up to several weeks. During the break, all bonus and promotional communications will also be paused.

Support & Advice

Reach out to our 24/7 live chat at any time. Our team provides support in Bengali and English. You can also be referred to specialist advisory organizations if needed.

Age Restriction — For Adults Only

ywkkr strictly provides services only to users aged 21 and above. Age is verified during account registration. We strictly prohibit minors from using the platform and follow a zero-tolerance policy on this matter.

If any minor you know attempts to access this platform, please notify our support team immediately. We will close the account right away.

  • Age verified with a national ID card or passport when opening an account
  • Immediate suspension of suspicious accounts
  • Advice on using parental control software
21+

This platform is for adults aged 21 and above only. Access by minors is strictly prohibited.

Warning Signs of Problem Gaming

If any of the following signs apply to you, it is wise to seek help. ywkkr is always here for you.

  • A tendency to keep betting more to try to recover lost money ("chasing losses")
  • Spending more than the set budget and feeling regret afterwards
  • Taking time away from family, friends, or work to focus on gaming
  • Lying about gaming or hiding it from family
  • Taking on debt or breaking into savings to fund gaming
  • Feeling restless, irritable, or anxious when not playing
  • Repeatedly trying to stop gaming but failing to do so

How to Activate Self-Exclusion

01

Log in to your account

Access your account on ywkkr and go to the Settings menu.

02

Open the "Responsible Gaming" section

Find the "Responsible Gaming" tab in Account Settings and choose your preferred option from there.

03

Choose your break duration

Temporary break (1 day to 6 months) or permanent self-exclusion — choose whichever suits your needs.

04

Confirm

Confirm your decision — it takes effect immediately. To return, you must wait out the set period.

How to Set Deposit & Bet Limits

01

Choose the type of limit

Deposit limits can be set at any level — daily, weekly, or monthly.

02

Enter the amount

Set a realistic limit based on your means and budget. Remember — the minimum deposit is ৳100.

03

Lowering a limit is immediate

When you lower a limit it takes effect straight away. To increase it, a waiting period must pass, which prevents impulsive decisions.

04

Review at any time

You can view your betting history and spending patterns at any time and adjust limits again if needed.

Tips for Healthy Betting Habits

Do

  • Set a budget before you play and stick to it
  • See gaming as entertainment, not as a source of income
  • Take regular breaks and spend time on other activities
  • Only play with money you can afford to lose
  • Actively use ywkkr's limit-setting tools

Don't

  • Don't play when you are stressed, angry, or feeling low
  • Don't bet more in the hope of recovering money you have lost
  • Don't play using borrowed money or your savings
  • Don't play while under the influence of alcohol or when drowsy
  • Don't neglect your family or work responsibilities to play

Need help? We are here for you

If gaming ever becomes a problem, let us know without delay. ywkkr's support team is ready to speak with you in Bengali and English, 24 hours a day, 7 days a week.

Live Chat

24/7 instant support

Email Support

[email protected]

Questions & Answers about Responsible Gaming

Log in to your account and go to the "Responsible Gaming" section in Settings. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. If you have any trouble, contact us via live chat.

Yes. Even when self-exclusion is active, any remaining balance in your account stays completely safe. Once the break period ends, you can withdraw normally. No deposits or betting are possible during the exclusion period.

No, not at all. ywkkr strictly does not allow anyone under the age of 21 to open an account. If any inconsistency is found during the age verification process, the account is closed immediately.

Yes. From your account you can view your full betting history, deposit and withdrawal records, and total spending at any time. This information helps you review your own gaming patterns and set limits if needed.

First, contact ywkkr's live chat or email us at [email protected] — our team will assist you in Bengali. You should also speak with a mental health professional or a family counselor. Support from family and friends is also very important at this time.

No. Even after the self-exclusion period ends, your account does not reactivate automatically. You will need to consciously submit a request to reactivate it. This delay is intentional so that you can make a considered decision about returning.

Play with joy,
stay responsible

ywkkr always thinks about your safety and wellbeing. Explore our platform today — enjoy the entertainment on your own terms.